Warranty

CosmoInnovations offers warranties to ensure confidence in our products. Below are the warranty details for SkinGate, SkinGate Serum Pack, SmartySpoon, AirSure, and AirSure Breather (Intra-Nasal Filter).

SkinGate Device

  • Warranty: 1-year warranty from the date of purchase.
  • Coverage: Covers manufacturing defects. Normal wear and tear or damage due to misuse is not covered.
  • Process: If faulty, return the device (customer pays shipping) with a description of the issue. Upon confirmation, a free replacement will be sent within 30 days.

SkinGate Serum Pack

  • Warranty: No warranty applies, but we address concerns like allergies or irritation. Contact [email protected] with photos and details. If verified, a refund is processed within 30 days.

SmartySpoon

  • Warranty: 12-month warranty from purchase date.
  • Coverage: Includes manufacturing defects. Excludes normal wear, tear, or misuse.
  • Process: Return faulty units (customer pays shipping) with details. A free replacement is provided within 30 days after verification.

AirSure

  • Warranty: 1-year warranty from purchase date.
  • Coverage: Covers manufacturing defects, not wear, tear, or misuse.
  • Process: Return defective units (customer pays shipping) with a reason. A free replacement is sent within 30 days upon confirmation.

AirSure Breather (Intra-Nasal Filter)

  • Warranty: No standard warranty due to the consumable nature of the product.
  • Coverage: Faulty units are eligible for replacement. Return with details (customer pays shipping). A free replacement is sent within 30 days if verified.

For warranty claims, contact [email protected] with your order details and issue description.