Privacy Policy

At cosmoinnovations.com.au, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make a purchase, or interact with our services. By using our website and services, you consent to the practices described in this policy.

Information We Collect:
  1. Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, shipping address, and payment details. We use this information to process your orders, provide customer support, and personalize your shopping experience.
  2. Usage Information: We collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and referring URL. This information is used to analyze trends, administer the site, and gather demographic information.
  3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can control the use of cookies through your browser settings.
Use of Information:
  1. We use the collected information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
  2. With your consent, we may send you promotional emails or newsletters about our products, discounts, and special offers. You can opt out of receiving such communications at any time.
  3. We may use the information to improve our website, analyze trends, and personalize your experience.
  4. We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you.
Data Security:
  1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  2. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
Third-Party Links:

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of those sites before providing any personal information.

Children’s Privacy:

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Your Rights:

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us. We will respond to your request within a reasonable timeframe.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. It is your responsibility to review this policy periodically.

If you have any questions or concerns about our Privacy Policy, please contact us for further assistance.